Almost 40% of the global workforce has been exposed to AI as of 2024, but in its relatively short time span of adoption, workplace AI access is not equitable.
AI promises the most strategic gains in less-experienced or less-skilled employees, and despite positive sentiment towards AI tools, 57% of employees say they’re receiving insufficient on-the-job training for it. One recent study saw customer service reps with 2 months of tenure perform just as well as reps with more 6+ months of tenure when given access to an AI tool. If early results point to shortening time to competency and productivity gains, why is adoption of AI tools not uniform?
Managing company sentiment, ensuring equitable access, and auditing the human skills required for transformation are key to a successful AI adoption journey. Join this session with Chegg Skills to walk away with actionable tips for making your adoption journey a reality.
