Gen AI helps automate the KM lifecycle and KM ensures content quality, controls, and governance. Together, they can accelerate training and onboarding customer-facing employees.
* What are the best Gen AI use-cases for CX and EX?
* How does Gen AI automate KM and how is KM foundational to Gen AI success?
* How can they be used together to transform employee effectiveness and efficiency?
Jodi Stende, a Senior Learning Business Consultant at WEX, will provide valuable insights and best practices!
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