Are you challenged with supporting learners through the myriad of emotions experienced during times of uncertainty, risk, and emotional exposure? Understanding the five dimensions of EI is essential to have employees that are engaged and productive even in hybrid and remote work environments. Gain tools to manage and influence workplace emotions.
Learning Objectives:
Leverage EI to ensure effective communication and improve employee performance.
Learn how to use EI principles and tools when making key decisions around hiring, performance, and talent management.
Practice the art of using EI to lead, manage, and work with employees during conflicts, problem solving, and decision making.
