Learning communities can be powerful tools for everything from internal professional development groups to external customer training and product support. But simply setting up a space for people to collaborate doesn’t guarantee they’ll use it. In this session, you’ll uncover real-world insights from a thriving e-learning community and get practical ideas for shaping a collaborative learning environment that members are excited to play a part in. You’ll learn how to analyze your target audience to create the community of practice that best meets their needs, develop strategies for content created by your team and your users, and cultivate productive community engagement.
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