Are you providing relevant, up-to-date, and accurate material (e.g., training, SOPS) that maps to needed competencies within your organization? Do you have potential knowledge gaps and not sure the best way to approach them? Using this model as an example, make sure every employee can be successful in their role by involving them in the process.
Learning Objectives:
Create a competency model specific to your organization.
Apply best practices when conducting research and interviews.
Understand what types of tools are available to track and store the model information.
